Emergency Response Planning

(Download Complete PDF Version)

The largest variable, and danger, in any emergency, is human response. Preparation and training on your part are an integral part of the building’s emergency response plan.

Material in this section is designed to help you understand the actions that will be taken by building staff and to provide a basis for your own emergency plan. Please review it carefully. With your assistance, 470 Atlantic Avenue Building will continue to provide an exceptional and safe working environment.

Should evacuation become necessary the authority and responsibility rests with the local authorities or on-site emergency first responders. Neither management nor ownership can assume responsibility for any consequences resulting from the decision to evacuate or not to evacuate.

Safe Environment
The 470 Atlantic Avenue Building was designed to minimize the chance of a life-threatening emergency and to reduce damage in the event one does occur. It is inspected periodically and monitored 24 hours a day, seven days a week. Safety systems meet or exceed all relevant fire and building codes.

Safety systems include automatic overhead sprinklers and heat/smoke detectors throughout the building, and manual pull stations located in each hallway near the stairs. When any of these systems are activated, an alarm will ring on the floor with the alert, and on the floors immediately above and below. Alarm signals are also sent to the Fire Command Center located adjacent to the lobby guard station. This location has an annunciator panel, which pinpoints the source of the alert. Passive fire restraints include solid core doors to prevent the spread of fire, and floors with a two hour safety rating. 

Upon activation of any initiating device, the stairwells and elevator shafts are pressurized to keep smoke from entering. Upon activation of any automatic initiating device, the vestibule ventilation system shall be activated. Elevators are returned to the lobby only upon activation of any elevator lobby or elevator machine room smoke detector. In any emergency, always use the stairs.
The Fire Command Center has direct communications with the lobby, stairwells (at each floor), and elevator. This network of speakers can be used to give verbal instructions should the need arise. Building engineers and guards carry two way radios when away from their posts and will usually be the first to arrive on the scene. An intercom system for occupants is installed in each stairwell which communicates with three master stations; FCC, security desk, and building maintenance office.

Due to the fire resistant qualities of modern office high rises, total evacuation of the building is very rare. Relocation is usually necessary only from the floor with the fire and the floors directly above and below. Alarms will usually sound only on these floors. Additional floors may be evacuated when ordered by the Fire Safety Director, fire department, or police.

Medical Emergency
1. Call Paramedics. Dial 911. Tell them your floor and suite number and direct the medical team to the front entrance (470 Atlantic Avenue).

2. Call the Management Office. Dial 617-737-0974. Outside normal business hours, your call will be rerouted to the lobby desk, which is staffed 24 hours a day. We will hold an elevator ready for the paramedic team.

If a private physician has been called, let us know and we will escort the doctor to your office.

3. Post one person at the elevator to lead the medical team to the person in distress.


Fire Drills
Fire drills are held periodically at 470 Atlantic Avenue to test systems and practice emergency response on the part of occupants and staff of the building. Everyone is required to participate.

Tenants will be notified in advance of a fire drill. When the drill is completed, each tenant and members of the Fire Brigade will submit reports on the effectiveness of the emergency plan and problem areas noted. A record of each fire drill will be kept by the Fire Safety Director as documentation of the building’s emergency preparedness program.


Fire Safety Director
The Building Manager, acting as Fire Safety Director, is the primary tenant contact in emergency situations. If conditions warrant, he or she will order relocation and coordinate the movement of tenants to a safe level.

The Fire Safety Director is also responsible for pre-emergency planning, including the designation and training of a Floor Warden and sufficient Deputy Floor Wardens for each tenant, and for maintaining organization charts listing handicapped people, their assigned Aids, and other members of current tenant emergency teams.

Fire Brigade
A Fire Brigade, consisting of building personnel, will usually be the first to arrive at the scene. If the fire is small, they will confine or extinguish it using equipment carried with them. Upon locating the fire, one member of the Fire Brigade will move to the floor below and communicate conditions to firefighters as they arrive. Under no circumstances should the elevators be used for the initial investigation of an alarm.


Floor Wardens
Floor Wardens receive special training and are responsible for knowing the building relocation and/or evacuation plan, floor layouts, and the location and use of fire equipment. During an emergency, they are responsible for implementing an orderly evacuation, following instructions of the Fire Safety Director of the fire department.

Prior to an emergency, Floor Wardens are also responsible for educating their fellow workers about emergency procedures, through training or bulletin board postings as necessary. They maintain lists of employees requiring assistance and assure that each is assigned one or more Aids.  Finally, Floor Wardens are responsible for identifying and training Deputy Floor Wardens capable of performing their duties in their absence and assisting them during a drill or emergency.

Floor Wardens are assigned one per tenant or one per floor for multi-floor companies. They are chosen by their employees and must be capable of assuming a leadership role and commanding obedience during an alert. They must be at their desks within the immediate work area each day on a consistent basis. An individual whose job requires frequent absences from the office is not a good choice.

Deputy Floor Wardens

Two Deputy Floor Wardens are typically chosen per floor. Businesses occupying less than a full floor may chose one or two depending on their office configuration. Deputy Floor Wardens receive training adequate to assume Floor Warden responsibilities if necessary. When the regular Floor Warden is present, Deputies will direct traffic away from the elevators unless otherwise instructed by the Fire Safety Director or the fire department. Prior to entering a stairwell, Deputies should feel the door for heat that would indicate a fire, and check for smoke. If the stairwell is unsafe, they will direct traffic to an alternate stairwell.

During an alert, Deputies inspect their areas to verify that all personnel have relocated and report to the Floor Warden when the area is clear. Once relocated, the Deputy will assemble and account for all people in his or her assigned area.


Aids to Employess Requiring Assistance 
Two fellow employees are assigned as Aids to assist any person who requires assistance during an evacution or relocation.  Persons requiring assistance with hearing or visual impairments are assigned one Aid. Aids to employees requiring assistance are designated in advance and their names reported to the Fire Safety Director. Upon reaching their destination, they will request that their Floor Warden notify the Fire Safety Director of the person’s relocation. A list of employees requiring assistance will be kept on file in the property Management Office.